REGISTERED NDIS PROVIDER · SPRINGFIELD · QUEENSLAND

NDIS support services in Springfield

Relief Wakes welcomes Springfield enquiries from participants, families, nominees, support coordinators and plan managers. Our operations are based in nearby Redbank Plains, and every request is assessed for suitability, travel, worker availability and current capacity before services are offered.

Local support starts with the right information

For Springfield requests, we first confirm the participant’s address, preferred schedule, communication needs and the type of support required. This helps us identify an appropriate worker and explain any relevant travel or transport terms before an agreement is made.

Transparent location information: Relief Wakes is based at 155 Fernbrooke Boulevard, Redbank Plains QLD 4301. Services in Springfield are subject to suitability, travel feasibility and current capacity.

Supports you can enquire about

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Daily personal activities

Respectful support with agreed daily activities, guided by participant goals, preferences and the service agreement.

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Household tasks

Practical support with agreed household tasks to help maintain a safe and comfortable home.

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Community participation

Support to take part in agreed social, recreational and community activities.

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Participant transport

Transport during agreed support when requested, authorised and documented.

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Life skills and transitions

Goal-focused assistance to build confidence, practical routines and independence.

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Complex or nursing support

Considered only after needs, competencies, clinical guidance, safeguards and capacity are confirmed.

Travel rule: Worker travel to the participant is treated separately and is not automatically claimable. Participant transport during support must be agreed and recorded in line with the service agreement and applicable pricing rules.

How the enquiry process works

Springfield participants can enquire about one-off or recurring support. Referrers may use the same short form and include the preferred days, times, number of hours and any safety or accessibility information that will help us review the request.

1. Tell us what is needed

Provide the service, location, preferred schedule and contact details.

2. We review suitability

We check service scope, risks, funding information, staffing and capacity.

3. Agree before starting

Schedule, costs, travel terms, changes and responsibilities are explained before support begins.

Clear, participant-centred decisions

Relief Wakes does not guarantee immediate availability or accept every request. Support begins only after the participant understands and accepts the proposed arrangements and required safeguards are in place.

This website is not an emergency service. Call 000 if there is immediate danger.

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Request support in Springfield

Use the short referral form and our team will review your request.

Submitting an enquiry does not create a service agreement or guarantee availability.