NDIS Disability Support
in Brisbane & Ipswich
Relief Wakes is a registered NDIS provider supporting enquiries across Ipswich, Springfield and Brisbane areas. We work with self-managed, plan-managed and NDIA-managed participants, subject to service suitability and current capacity.
✅ Self Managed
You control your NDIS funds and choose your providers. We work directly with you.
📋 Plan Managed
Your plan manager handles payments. We invoice them directly — no admin hassle for you.
🏛 NDIA Managed
As a registered provider, we claim directly from the NDIA on your behalf.
📞 Contact Us
0424 801 212 · info@reliefwakes.com.au
Based in Redbank Plains · Ipswich, Springfield & Brisbane areas
A Registered NDIS Provider
We start by understanding the requested support, participant preferences and what is needed for safe, suitable service delivery.
Participant-Led Matching
We discuss goals, preferences, communication and support matching before services begin.
Registered Provider
Relief Wakes is a registered NDIS provider. Provider number 4053361903.
Safe Support Matching
We only accept supports we can safely staff and confirm worker qualifications and training before service delivery.
Language Preferences Welcome
Tell us your language and communication preferences. Matching depends on suitable worker availability.
Our Disability Support Services
Explore the supports we may be able to provide. Availability depends on participant needs, location, worker qualifications and current capacity.
Daily Personal Activities
Personal care, showering, dressing, grooming, toileting, meal preparation, and mobility support.
Learn More →High Intensity Supports
High-intensity support enquiries are assessed for participant needs, worker qualifications, participant-specific training and current capacity.
Learn More →Community Nursing Care
Community nursing enquiries are assessed for clinical scope, participant needs, available registered nurses and current capacity.
Learn More →Daily Tasks & Shared Living
Daily task and shared-living support is planned under the participant’s service agreement, subject to assessed needs, suitable staffing and current capacity.
Learn More →Household Tasks
Cleaning, laundry, meal preparation, grocery shopping, and home maintenance support.
Learn More →Community Participation
Social outings, community events, clubs, volunteer opportunities, and civic activities.
Learn More →Employment Support
Job readiness training, resume support, interview preparation, in-work mentoring, and employer liaison.
Learn More →Travel & Transport
Participant transport during agreed support may be available under the service agreement and applicable NDIS pricing rules. A worker’s commute to the participant is not participant transport.
Learn More →Development of Life Skills
Independent living skills, budgeting, cooking, social skills, and self-care routines.
Learn More →Getting Started With Relief Wakes
Four clear steps from first contact to suitable support.
Short Enquiry
Call 0424 801 212, request support online or make a referral. We aim to respond within two business days.
Support Conversation
We discuss goals, preferences, requested supports, location and what information is needed for safe onboarding.
Suitability & Agreement
If we can safely meet the request, the service agreement records the agreed supports, schedule, responsibilities and costs.
Support Begins
Support starts after the required checks, information, worker matching and service arrangements are complete.
Disability Support With Clear Next Steps
Relief Wakes is the disability-support service operated by Auscongo Network Incorporated.
We receive participant and referral enquiries across Ipswich, Springfield and Brisbane areas. We confirm suitability, worker requirements and current capacity before services begin.
✅ Self Managed
Self-managed participants may choose Relief Wakes for agreed supports, subject to suitability and capacity.
📋 Plan Managed
For plan-managed participants, agreed invoices can be sent to the nominated plan manager.
🏛 NDIA Managed
As a registered NDIS provider, Relief Wakes can work with NDIA-managed participants for supports within registration and current capacity.
Common Questions About Our Services
What is the NDIS?
What services does Relief Wakes provide?
What areas do you service?
Do you accept NDIA-managed participants?
How do I request support or make a referral?
How do I make a complaint?
A Clear and Respectful First Step
Simple First Contact
Start with only your contact details, service interest, suburb and preferred day or time. Sensitive documents are collected later only when needed.
Capacity and Suitability Check
We review the requested support, location, worker requirements and current capacity before confirming whether we may be suitable.
Choice and Clear Agreements
Agreed supports, schedules, responsibilities, costs and consent are documented before service delivery begins.
