Relief Wakes | NDIS Disability Support Services Brisbane & Ipswich QLD
🛡️ Registered NDIS Provider  |  Provider No. 4053361903

Empowering People &
Changing Lives

Relief Wakes provides quality disability support services to individuals across Brisbane, Ipswich, Springfield, and South East Queensland. We support Self Managed, Plan Managed, and NDIA Managed participants.

✅ Self Managed

You control your NDIS funds and choose your providers. We work directly with you.

📋 Plan Managed

Your plan manager handles payments. We invoice them directly — no admin hassle for you.

🏛 NDIA Managed

As a registered provider, we claim directly from the NDIA on your behalf.

📞 Contact Us

0424 801 212  ·  info@reliefwakes.com.au
155 Fernbrooke Blvd, Redbank Plains QLD

NDIS Registered
🩺 High Intensity Supports
🕐 7 Days a Week
📍 Brisbane & Ipswich QLD
🌏 Multilingual Team

We're Registered NDIS Providers

Our team has expertise across a wide range of disability support services, providing quality care with compassion and professionalism.

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Compassionate & Caring Staff

Our dedicated support workers genuinely care about your wellbeing and goals.

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Quality Care & Services

Registered across 13 NDIS support classes with compliance-first operations.

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Clinically Skilled Staff

Qualified for high intensity clinical supports including nursing and complex care.

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Culturally Diverse Team

Multilingual staff fluent in English, French, Swahili, and Lingala.

Our Disability Support Services

A comprehensive range of NDIS services tailored to your unique needs and goals.

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Daily Personal Activities

Personal care, showering, dressing, grooming, toileting, meal preparation, and mobility support.

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High Intensity Supports

Complex bowel care, enteral feeding, catheter management, injections, wound care, and dysphagia management.

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Community Nursing Care

Health monitoring, wound care, medication administration, continence support, and clinical care coordination.

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Daily Tasks & Shared Living

SIL support, shared accommodation assistance, independent living skills, overnight and 24/7 support.

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Household Tasks

Cleaning, laundry, meal preparation, grocery shopping, and home maintenance support.

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Community Participation

Social outings, community events, clubs, volunteer opportunities, and civic activities.

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Employment Support

Job readiness training, resume support, interview preparation, in-work mentoring, and employer liaison.

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Travel & Transport

Transport to medical appointments, social activities, shopping, and community engagement.

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Development of Life Skills

Independent living skills, budgeting, cooking, social skills, and self-care routines.

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Getting Started With Relief Wakes

Four simple steps to begin receiving personalised disability support.

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Contact Us

Call 0424 801 212 or submit a referral form. We'll respond within 2 business days.

2

Needs Assessment

We meet with you to understand your goals, preferences, and your NDIS plan supports.

3

Service Agreement

We create a Service Agreement outlining exactly what supports we'll deliver and when.

4

Support Begins

Your dedicated team starts delivering — and we check in regularly to make sure everything is right.

Empowering People With Disabilities

Relief Wakes is the NDIS service delivery arm of Auscongo Network Incorporated, a registered charity and Public Benevolent Institution based in South East Queensland.

Our culturally diverse team specialises in personal care, high intensity clinical supports, shared living, community participation, and employment support across Brisbane and Ipswich.

Integrity
Respect
Accountability
Customer-Centred
Courage
Desire to Serve
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✅ Self Managed

You control your NDIS funds and choose your own providers. We work directly with you to deliver your chosen supports.

📋 Plan Managed

Your plan manager handles payments on your behalf. We invoice your plan manager directly — no hassle for you.

🏛 NDIA Managed

As a registered NDIS provider, we can work directly with NDIA-managed participants. We claim directly from the NDIA.

Ready to Get Started?

We accept NDIA-managed, plan-managed, and self-managed participants. Contact us today.

Common Questions About Our Services

What is the NDIS?
The National Disability Insurance Scheme (NDIS) is an Australian Government funded program that provides support to individuals with permanent and significant disabilities. It provides funding to help you access the support you need to achieve your goals and live independently.
What services does Relief Wakes provide?
Relief Wakes is registered for 13 NDIS support classes including personal care, high intensity clinical supports (complex bowel care, enteral feeding, catheter management, injections, wound care, dysphagia management), community nursing, shared living (SIL), household tasks, community participation, transport, life skills, employment support, and group activities.
What areas do you service?
We service Brisbane, Ipswich, Springfield, Redbank Plains, Goodna, Forest Lake, Inala, Centenary suburbs, Logan, and surrounding areas in South East Queensland.
Do you accept NDIA-managed participants?
Yes! As a registered NDIS provider, we accept participants across all plan management types: NDIA-managed, plan-managed, and self-managed. We handle the claiming process directly with the NDIA for agency-managed participants.
How do I make a referral?
Submit a referral through our online Referral Form, call us on 0424 801 212, or email info@reliefwakes.com.au. Referrals can be made by participants, family members, support coordinators, plan managers, or other providers.
How do I make a complaint?
Call us on 0424 801 212, email compliance@reliefwakes.com.au, or visit our Complaints page. If unsatisfied with our response, contact the NDIS Quality and Safeguards Commission on 1800 035 544.

What People Are Saying

★★★★★
"Caring for my mother was draining me. Relief Wakes provided the essential support and instantly helped improve her overall health. Highly recommended!"
— Liam S., Brisbane
★★★★★
"The team at Relief Wakes truly understand person-centred care. They listened to our needs and matched us with the perfect support worker."
— Sarah M., Ipswich
★★★★★
"As a support coordinator, I appreciate how professional and responsive Relief Wakes is. Their high intensity capabilities are exceptional."
— NDIS Support Coordinator