NDIS service areas
One clear place to check where Relief Wakes currently welcomes disability-support enquiries. Our operational base is in Redbank Plains, and every request is reviewed for suitability, worker availability, travel and current capacity.
Choose your area
These pages explain the local enquiry process and travel considerations. A listed area does not guarantee immediate availability.
📍 Redbank Plains
Our operational base and the starting point for local enquiries.
🏘️ Ipswich
Enquiries across the Ipswich region, reviewed against schedule and worker availability.
🌿 Springfield
Support requests from Springfield participants, families and referrers.
🤝 Goodna
Goodna enquiries reviewed for support fit, preferred schedule, travel and worker capacity.
🌇 Brisbane
Selected Brisbane requests assessed for suburb, distance, staffing and feasibility.
🌳 Logan
Logan enquiries reviewed case by case because the region covers a broad service area.
Not sure?
Send the suburb and preferred schedule. We will confirm whether the request is currently feasible.
How location decisions are made
1. Participant address
We need the service location to assess travel, safety and worker allocation.
2. Schedule and duration
Preferred days, times and hours help us check current capacity.
3. Support scope
We confirm the requested support is within current registration, capability and safeguards.
One central referral pathway
Participants, nominees, families, support coordinators and plan managers can use the same short referral form. We review the request before proposing a schedule or service agreement.
This website is not an emergency service. Call 000 if there is immediate danger.
Tell us where support is needed
Use the short form to provide the suburb, preferred schedule and support type.
Submitting an enquiry does not create a service agreement or guarantee availability.
