NDIS support in Redbank Plains, Ipswich
Relief Wakes welcomes enquiries from participants, families, nominees, support coordinators and plan managers seeking reliable, culturally responsive disability support.
Start with a short, secure enquiry
Tell us the support you are looking for, your preferred days and times, location and funding arrangement. We will review suitability, safety, staffing and current capacity before recommending the next step. Services begin only after the participant understands and accepts the agreed arrangements.
Participant-centred
Support is planned around the participant’s goals, preferences, communication needs and service agreement.
Culturally responsive
Our service welcomes diverse communities and can support communication in English, French, Swahili and Lingala.
Local service
Based in Redbank Plains and serving Ipswich, Springfield, Logan and Brisbane subject to suitability and current capacity.
Supports you can enquire about
Availability depends on assessed needs, funding arrangements, service scope, worker capability and current capacity.
Daily personal activities
Respectful support with agreed everyday activities, delivered according to the participant’s goals and preferences.
Household tasks
Practical support with agreed household tasks to help maintain a safe and comfortable home environment.
Community participation
Support to take part in agreed community, social and recreational activities safely and confidently.
Participant transport
Transport during agreed support when requested and documented. Worker travel to the participant is treated separately and is not automatically claimable.
Life skills and transitions
Goal-focused support to build confidence, practical routines and greater independence.
Complex or nursing supports
Considered only after clinical needs, required competencies, safeguards, service scope and current capacity are confirmed.
What happens after you contact us
Send an enquiry
Use the short referral form or call us.
We review
We confirm needs, risks, funding, timing and suitability.
Agree the support
We explain the schedule, costs, travel terms and service agreement.
Support begins
Bookings start after acceptance, required documents and worker allocation.
Clear information before services begin
Relief Wakes does not guarantee immediate availability or that every request will be suitable. We confirm registration scope, funding, safeguards, worker capability and capacity before accepting a service.
This website is not an emergency service. If there is immediate danger, call 000.
Frequently asked questions
Is Relief Wakes a registered NDIS provider?
Yes. Relief Wakes is operated by AusCongo Network Incorporated. NDIS Provider Number: 4053361903.
Can I request a one-off or recurring service?
You can tell us what you need and your preferred schedule. We will confirm whether a one-off or recurring arrangement is suitable and available.
Can workers claim kilometres travelling to my address?
Worker travel to the participant is treated separately and is not automatically claimable. Participant transport during agreed support must be requested, recorded and handled according to the service agreement and applicable pricing rules.
How quickly can support start?
Start times depend on suitability, safety, funding information, required documents, worker availability and acceptance of the service agreement.
Ready to discuss support?
Complete the short referral form and our team will review the request.
Submitting an enquiry does not create a service agreement or guarantee availability.
