About Us | Relief Wakes Support Services
🛡️ Registered NDIS Provider  |  Provider No. 4053361903

About Relief Wakes

We are a registered NDIS disability support provider committed to empowering people with disabilities to live more independently, confidently, and meaningfully across Brisbane and Ipswich QLD.

🏢 Legal Name

Auscongo Network Incorporated trading as Relief Wakes

📋 ABN

45 571 615 526

✅ NDIS Registration

Provider No. 4053361903 — Registered 13 August 2025

📍 Location

155 Fernbrooke Blvd, Redbank Plains QLD 4301
Serving Brisbane & Ipswich QLD

500+Happy Clients
50+Care Professionals
13NDIS Support Classes
24/7Support Available

People First, Always

Relief Wakes is the leading provider of professional care services for people with disabilities in Brisbane and Ipswich QLD. Given the dearth of high-quality, complete assistance available — and the innumerable daily challenges faced by people living with disabilities — Relief Wakes was launched with the commitment to serve and craft change for the better.

We continuously strive to increase awareness about disabilities and promote the rights of people with disabilities so that they do not face any discrimination and are not left behind. We provide highly personalised support and services, meeting all expectations and needs so that participants can live happy, healthy lives.

We offer a wide range of services — from household tasks and personal care to high intensity clinical support and employment assistance.

Our Values
🤝

Integrity

We act with honesty and transparency in everything we do — for participants, families, and the community.

💜

Respect

Every participant is treated with dignity, respect, and genuine care — always.

🌟

Authentic

We are genuine in our relationships — building real connections with participants and their families.

💪

Courageous

We stand up for the rights of differently-abled people and advocate for change where it is needed.

🎯

Customer-Centred

Your needs, goals and preferences are at the centre of everything we plan and deliver.

🛡️

Accountability

We take responsibility for our actions and are committed to continuous improvement.

🤲

Desire to Serve

Service is at the heart of who we are — driven by a genuine desire to make a difference.

Mission & Vision

Everything we do is driven by our commitment to empowering people with disabilities to live their best lives.

Exceptional, Sustainable, Premium Care

To provide exceptional, sustainable, and premium quality care of a high standard to people with disabilities — empowering them to live their life to the fullest and ensuring their welfare.

Serve With Excellence

To continue to serve with excellence by helping people with disabilities and their families grow. To end inequality and discrimination, increase awareness and promote the rights of differently-abled people.

Meet the Team

Our dedicated professionals are committed to delivering the highest quality support to every participant.

B

Bengankuna Mukendi

Chief Executive Officer

Founder and CEO of Relief Wakes, leading the organisation's mission to empower participants across QLD.

W

William Kadima

Operations Manager

Overseeing day-to-day operations, service delivery, and quality assurance across all support programs.

R

Rodrick Kayembe

Key Personnel

Supporting participants and coordinating services to ensure high-quality, person-centred care delivery.

M

Memory Chala

Key Personnel

Dedicated to participant wellbeing and ensuring every individual receives the support they deserve.

Who We Can Support

As a fully registered NDIS provider, Relief Wakes can work with participants across all three plan management types — giving you complete flexibility in how you access our services.

  • ✅ Self Managed Participants
  • ✅ Plan Managed Participants
  • ✅ NDIA Managed Participants
✉ Make a Referral
🏢

Legal Name

Auscongo Network Incorporated


📋

ABN

45 571 615 526


NDIS Provider Number

4053361903


📅

Registration Period

13 August 2025 — 13 August 2028


📍

Address

155 Fernbrooke Blvd, Redbank Plains QLD 4301


📞

Phone

0424 801 212

Ready to Work With Us?

Get in touch today to discuss your needs and find out how Relief Wakes can support you or your loved one.